Hiring Translation Services? Ask These 4 Questions

by | Sep 15, 2022 | Communication Services

Working with a translation service can help you expand your consumer base and grow your business. Communicating with your clients and customer in their native language will help you improve engagement and build trust.

Ask the right hiring questions to find the best team to help you achieve those goals. We’ve prepared a list that you can use to filter your options. The sooner you find a language solution partner for your projects, the better your business will thrive.

What Projects Do You Usually Work On?

When you hire professional language translation services in Washington, DC, it’s not enough to check if the company provides translations in the languages you need. First, determine if the service provider has any experience in your industry. For example, do they have expertise in the legal or non-profit sector? Are they familiar with the language, tone, and terminology?

What Kind of Tools Do You Use?

Do they use apps and programs that help them ensure the accuracy of the translations? Do they have a quality assurance process? Learning more about the company’s tools and platforms wouldn’t hurt. Go with a company that offers 100% human translation. Stay away from those who rely on machine translation.

What is the Project Process Like?

Find out how the translation process gets executed. Learning more about the process tells you how the translation happens and the different steps and professionals involved in each project. That information will help your team prepare the materials for the request.

How Much Does the Translation Cost?

Aside from the translation fees, are there other charges? For example, some companies increase their rates when you ask for a rush job or formatting. Others charge for every revision. First, read the company’s revision policy to know more about the other fees you might need to cover. Then, when they send a quote, ask about the services it covers.

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